| Frequently Asked Questions ..... |
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How do I report a bug in Solitaire City ?
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How do I upgrade to the latest version of Solitaire City ?
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How do I re-install Solitaire City ?
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The audio crackles when I play Solitaire City on my 2nd generation iPod touch.
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How do I select a different solitaire game ?
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Do I need an internet connection to play or can I play offline too ?
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How do I play music from my iTunes music library while playing Solitaire City ?
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I just bought the game and launched it by touching its icon and it just displays the title screen and then returns to the iPhone's home page.
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When playing Klondike, I want to move two or three cards but the game only lets me move an entire column or the uncovered face up card.
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| How do I upgrade to the latest version of Solitaire City ? |
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To check to see if you have the latest version of Solitaire City installed on your
device, choose the App Store icon on your iPhone or iPod Touch's home page: |
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Then press the Updates button in the bottom right hand corner of the App Store screen.
The icon will display a number in a red circle if an update is available for any of your installed Apps:
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| How do I re-install Solitaire City ? |
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You should only attempt to completely re-install Solitaire City if you are having a serious problem such as it being unplayable due to a bug that puts the
game into an endless loop for example, and can't be fixed any other way. To re-install, you first have to delete the App which means you'll lose all
your game data such as personal best hi-scores and statistics. To delete the App, first, launch iTunes and sync your iPhone's data so you have a backup
of Solitaire City just in case Apple have changed this procedure. Then to delete the App, touch the Solitaire City icon on the iPhone's home page
for 2 seconds. All the icons will start wobbling and an X will appear on the Solitaire City icon. Touch the X to delete Solitaire City from your device.
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Once you have deleted the Solitaire City App from your device, go to the App Store on your iPhone or iPod Touch, choose the Search icon and then
type Solitaire City into the search box. Touch the $9.99 button at the top of the Solitaire City page and Buy the application again. Once
you've entered your iTunes account information, a message will appear that says "You have already purchased this item. To download it again
for free, select OK" Please note that as of 18th July 2008, this information is correct. Use this method of re-installing Solitaire City
at your own risk ! If you end up purchasing Solitaire City again for any reason such as Apple changing the way the App Store works, then
Digital Smoke LLC accepts no responsibility and you must contact Apple yourself to ask for a refund. That's why it's recommended you only use
this method in dire circumstances. |
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| The audio crackles when I play Solitaire City on my 2nd generation iPod touch. |
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Please install Apple's 2.2 firmware update. This will fix the crackling.
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| How do I select a different solitaire game ? |
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From the hi-scores screen, press the "Settings" button in the top left hand corner of the display. Then in the "Current Game" group,
you'll see the name of the current game and under that the rule number. Touch either of those to change the game type or rule number.
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| Do I need an internet connection to play or can I play offline too ? |
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No you don't need an internet connection to play Solitaire City. It's great fun to just play and try to beat your own personal best hi-scores. However, if
you are connected to a Wi-Fi or cellular network then hi-scores from players all around the world are downloaded to your device and it can be quite addictive
trying to beat their scores and see your name in lights next to your country's flag.
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| How do I play music from my iTunes music library while playing Solitaire City ? |
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To listen to music while playing Solitaire City, you should first quit out of the App, then start your music play list in the normal way. Then start the
Solitaire City App again and play some games. Your music will play uninterrupted in the background. You will still hear the games sound effects while
music is playing and you can adjust the volume of the sound effects or turn them off completely from Solitaire City's Settings screen.
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| I just bought the game and launched it by touching its icon and it just displays the title screen and then returns to the iPhone's home page. |
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We're aware of this problem on the new iPhone 3GS in Solitaire City Deluxe v1.41 and earlier and Solitaire City Lite v1.30 and earlier. It appears to happen the
most when you have Landscape Lock turned On in the Settings screen so please don't force the game to start up in Landscape mode until we've fixed the bug and newer versions are available in the App Store.
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| When playing Klondike, I want to move two or three cards but the game only lets me move an entire column or the uncovered face up card. |
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Klondike game Rules 7 to 12 are identical to Rules 1 to 6, except you are allowed to move as many cards as you like in a face up column. Rules 1 to 6 only let
you move an entire column (or the lower uncovered face up card of course).
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Windows Mobile
